Public Policy & Communications Manager

Providers' Council

Framingham, Massachusetts

Date Posted July 14, 2021
Industry Nonprofit
Specialty Not Specified
Required Education Bachelor's Degree
Job Status Full-time
Salary $50,000 to $60,000


Public Policy & Communications Manager

Reports to: Vice President of Public Policy & Development


The Public Policy & Communications Manager, under the direction of the Vice President of Public Policy & Development, will have substantial responsibilities for the Providers’ Council’s public policy and communications initiatives, as well as serving as editor of the Providers’ Council’s monthly newspaper, The Provider. The position will help the Council and its membership with policy issues on the state, municipal and federal levels; provide leadership for the Council’s communications efforts, including social media, e-communications, reports and publications and The Provider newspaper; and serve as overall staff person to the Public Policy and Communications & Media committees. The overall goal is to assist in the organization's fulfillment of its mission and corresponding strategic plan.

The Providers’ Council is based in Framingham, MA.

Primary Responsibilities:


  1. Serve as Editor of The Provider, the Council’s monthly print newspaper. Includes copy editing; page design; writing articles; assigning opinion pieces; securing and placing ads; and working with external vendors to ensure a quality product.
    1. All applicants should have at least two years of experience using InDesign, QuarkXPress or another pagination program.
  2. Write some and edit all external communications and ensure message accuracy, consistent tone and uniformity of style across all messaging. Includes emails to members, testimony for legislators, press advisories for media and more.
  3. Control internal Providers’ Council calendar and act as gatekeeper for scheduling messages on the organization’s communications platforms.
  4. Gather content from Providers’ Council staff to create and publish the electronic Providers’ Council eDigest and ALEX newsletters every week.
  5. Manage Council’s website; social media platforms; and job board, Jobs with Heart. Make frequent updates to ensure all content is timely, accurate, useful and relevant. Benchmark and manage performance of social media platforms.
  6. Produce all printed Council materials, including the Annual Report and Convention materials (Expo brochure, registration booklet, program book, etc.).
  7. Maintain positive relationships with members of the media; write and discuss Council media releases with them as appropriate to secure news coverage.
  8. Design positive written and social media materials that promote the Council and our human services sector.
  9. Serve as primary staff person on Communications & Media Committee.

Public Policy

  1. Identify human services line items of importance and draft communications to members explaining the state budget process in detail.
  2. Analyze prospective human services rates and procurements issued under Chapter 257 of the Acts of 2008 and engage with Providers’ Council members to determine appropriate funding levels.
  3. Research and track legislation and public policy matters that impact the Council and the human services sector and proactively advise Council members about relevant issues and advocacy opportunities.
  4. Draft testimony and talking points for budget hearings, public hearings or other legislative or regulatory events. Present testimony as needed at hearings to represent the Council and its members.
  5. Develop and maintain positive relationships with members, Executive Branch and Legislative staffers; discuss legislation and/or regulations with them as appropriate.
  6. Assist Providers’ Council members and staff with public policy questions.
  7. Serve as primary staff person on the Providers’ Council’s Public Policy Committee with assistance from VP of Public Policy and Policy & Communications Associate.

This position will also have other related duties as assigned by the VP of Public Policy and Development and the President/CEO subject to the needs of the Council.

Preferred Education and Skills:

Salary and Benefits:

$50,000 to $60,000 annually, commensurate with experience. Benefits include generous vacation/sick/personal time allowance; excellent 401K plan; health, dental and vision insurance; and more.

Staff have been working remotely during the COVID-19 pandemic; a partial work-from-home policy is being further developed by the organization.  

How to apply:

Interested candidates may apply via email. Individuals should email a resume, cover letter and a sample of paginated materials they have created to Vice President of Public Policy & Development Bill Yelenak at Any questions may also be directed to Bill. Applications should be sent in by Monday, July 19.

Revised July 2021

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