|Date Posted||November 07, 2019|
The Sinclair Digital is looking for an experienced and dedicated Incident Manager to join our 24/7 technical support team. The technical support team acts as the central point of escalation for high severity outages and provides timely updates to leadership and customers, perform hierarchical escalations, and partner with service owners on post-mortem analysis. The Incident Manager will be responsible for coordinating timely restoration of business-critical services and drive defect elimination across our product suite. The ideal candidate will have strong written skills, verbal communication skills, the ability to interact with individuals of all levels of the organization, a broad working knowledge of IT infrastructure, and the ability to manage competing priorities while operating under pressure.
WHAT YOU’LL DO:
WHAT YOU'LL BRING:
There are few companies that provide the depth and breadth of audience impact and scope of work that Sinclair does. Sinclair Digital is transforming how television is produced, distributed, and consumed. We are part of the innovation team for the largest and most diversified television broadcasting company in the country with the most local television stations and affiliations with all major networks. Our multidisciplinary team works together to create elegant solutions to the complex problems around delivering quality news, information, and entertainment to web, mobile, broadcast, and over-the-top (OTT) content to audiences across the country. Our digital portfolio combines websites, mobile apps, over-the-top (OTT) apps, and a content management and publishing platform into a seamless user experience. We run lean, move with agility, and take pride in our charter to transform the Sinclair Broadcast Group from a broadcast-centric company into an omni-platform enterprise while maintaining our corporate entrepreneurial spirit. Come be a part of the team that’s transforming broadcast video.
Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer and Drug Free Workplace!