Notification Reporter, National Operations Center

Citizen, New York, New York

Date Posted September 18, 2019
Industry Newspapers / Wires, Radio Jobs, Technology Sector
Specialty Not Specified
Job Status Full-time
Salary $26/hr - $31/hr


About Citizen

Citizen’s mission is to protect the world by building a global safety network of people protecting each other via our free iOS/Android app. The network is powered by technology that generates instant alerts about public safety emergencies—as they occur. Each incident on the platform creates a temporary local network of people who use the Citizen product to protect each other, broadcasting live video and communicating with others nearby.

About the Team

The National Operations Center is Citizen’s 24/7 newsroom. The talented, detail-oriented, and creative individuals on this team are the frontline of our business. Every incident created in the Citizen app is managed by a Notification Reporter. Many of Citizen’s Notification Reporters are former journalists, copywriters, content creators, and first responders—but most importantly have a passion for keeping their communities safe and informed. 

Role Description

We are looking for collaborative and mission-driven problem solvers to join our growing National Operations Center. Notification Reporters are responsible for managing a specific territory, sometimes an entire city, for developing public safety emergencies during their shifts. The majority of their time is spent monitoring and listening to various data and audio sources in order to collect, process, and translate safety notifications to millions of Citizen users in real-time and help them stay safe.

Please note that we run a 24/7/365 operation and new team members who have the flexibility to take on weekend shifts are more likely to be considered.



To apply for the Morning (6a-3p) or Evening (2p-11p) shifts, please visit:

For the Overnight shift (10p-7a) apply at:

Citizen offers a competitive benefits package including medical, dental, vision, flexible spending accounts, paid time off, company holidays, overtime, meals, commuter benefits, and various wellness perks.

Citizen is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

To apply to this job, click here.