Database & Resource Assistant

Pennsylvania Coalition Against Rape (PCAR)/ National Sexual Violence Resource Center (NSVRC), Harrisburg, Pennsylvania

Date PostedFebruary 01, 2019
IndustryNonprofit
Job StatusFull-time
Salary$28,000-30,000
Websitehttp://www.nsvrc.org
Description:

Essential Duties and Responsibilities:

General Administration:

  • Answer phones and check office voice mail regularly. Assist in answering doors and responding to vendors.
  • Serve as back-up to Office Manager with attendance notifications and other office procedures.
  • Assist in updating agency databases (Blackbaud, ETO, and others).
  • Assist with travel and training logistics when necessary

 
Training and Technical Assistance:

  • Serve as first point of contact to callers via phone and online request submissions.
  • Triage technical assistance requests to the appropriate staff members in timely manner.
  • Fulfill information requests for hotline referrals, materials, and website events calendar requests from constituents.
  • Serve as key administrator for technical assistance database development, maintenance, and reporting
  • Set up webinars in BlackBaud and Adobe Connect and provide assistance during webinars;
  • Provide administrative support surrounding other e-learning efforts.
  • Enter data from NSVRC Evaluation Plan efforts and assist in generating reports.
  • Create text files of resources and support online posting of published materials.
  • Assist with exhibiting preparation

Library:

  • Support Library Team projects, including but not limited to e-files maintenance, shelving, labeling, and archiving materials; conducting library inventories; submitting materials and maintain the Library Drop Box.
    Web Site:
  • Assist with setting up webinars in BlackBaud and Adobe Connect.
  • Assist with entering data to web site content management system.

Teams/Workgroups:

  • Attend PCAR/NSVRC staff meetings, Advocacy and Resources Team meetings, Administrative Team meetings, and others as assigned and per interest.

SAAM:

  • Prepare mailings to constituents and respond to requests for publications, resources, and Sexual Assault Awareness Month materials.
  • Provide administrative support to the Sexual Assault Awareness Month campaign by responding to requests for information.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The education/experience requirements are: two years related experience and/or training; or equivalent combination of education and experience. Preferred - Associate's degree (A. A.) or equivalent from two-year college or technical school. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To Apply

PCAR offers a competitive salary and benefits package. Qualified candidates are encouraged to email a cover letter and resume to employment@PCAR.org by February 22, 2019.

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