Custom Content Editor, Education and Workforce

SmartBrief, Washington, District of Columbia

Date PostedSeptember 10, 2018
IndustryDigital Media
Job StatusFull-time

Custom Content Editor, Education and Workforce

Tracking Code


Job Description

The custom content editor for education and workforce supervises the creation of content marketing materials for SmartBrief clients who serve the education and human resource markets. The custom content editor also edits a number of SmartBrief’s email newsletters in education and human resource space.

Responsibilities include:

  • Managing the editorial process for white papers, blog posts, infographics and other custom content, from launch calls and topic development through final proofing phases.
  • Writing pieces directly or editing freelance-written pieces.
  • Developing and moderating webinars.
  • Working with other teams in the company to support growth of SmartBrief’s custom content business, potentially including phone or onsite meetings.
  • Editing daily newsletters.
  • Helping hire, onboard and manage freelancers.
  • Maintaining partnerships with clients including trade associations and advertisers.

The right custom content editor will be energetic, flexible, resourceful and prepared to support continued growth of this line of business. SmartBrief’s education and HR content covers a variety of topics, many technical in nature, so the custom content editor must be a quick study and well-versed in the important issues affecting K12, higher education and the workforce. Past experience writing and editing complicated material is a must.

The custom content editor needs to be extremely organized, able to manage multiple projects simultaneously and adhere to deadlines without compromising accuracy or quality. Customer service is also a key aspect of this job, as the custom content editor interacts directly and repeatedly with paying clients, sometimes in an advisory role.

The custom content editor reports to the director of content, education and workforce.

Experience required for a successful custom content editor:  

  • At least five years of experience in journalism or marketing in a B2B environment. Expertise in education and HR is a plus.
  • Experience writing, editing and managing large projects.
  • Proven ability to work effectively with clients.
  • Demonstrated ability to translate complicated subject matter into clear, clean language.
  • Proven ability to work well independently as well as prioritize and manage various simultaneous assignments in a multitasking environment, paying close attention to details under tight deadlines.
  • Firm grasp of copy editing and fact-checking basics, as well as a thorough knowledge of AP style.
  • Possess impeccable analytical, organizational, interpersonal and problem-solving skills.
  • Possess strong oral and written communications skills.
  • Willing to take initiative and get involved wherever necessary to bring projects to a satisfactory conclusion.
  • Must have a bachelor's degree or higher.
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