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Company: Southern California Edison
Seeking Benefits Technical Communication Analyst
Job Status:  Full-time
Ad Expires: 
December 18, 2013
Job ID: 1530277



Highly-motivated; like challenge; collaborative; committed to delivering high quality work… Did we describe you? Read on…

Southern California Edison is one of the nation’s largest investor-owned electric utilities. We are an industry leader that is designing new and innovative ways to meet our customer’s needs. We are looking for highly motivated individuals who enjoy the challenge of working on key industry changing projects. We need your good ideas and your contributions to remain a leader in this industry.


Position Overview:

 The Benefits Technical Communication Analyst will be joining a newly designed benefits organization within Southern California Edison. The position reports to the Senior Manager, Benefits Administration and will coordinate, help produce and review all types of participant communications for the benefit plans (pension, 401(k) and health and welfare) including print and web content. These communications are technical in nature and are held to a high standard of accuracy by federal law.  This position will work very closely with internal team members and external contacts.  A portion of the work involves updating official plan documentation so experience with and an understanding of qualified benefit plans is an important requirement for this position.


Essential job functions include:

  • Key point of contact for the coordination of benefits communications projects with internal and external contacts.  Works with benefits team to design and implement benefits communication strategies for internal and external audiences, such as New Employee Orientation, benefit webinars and educational efforts, strategic business partner meetings and external participant group presentations.  Coordinates updating of new hire and Annual Enrollment materials, tools, systems and formal benefit policies for plan and cost changes.   Catalogs benefits communications, especially those put forth by the third party benefits administration vendor, and assesses for effectiveness.
  • Responsible for coordinating the updating and streamlining of the various benefits SPDs.  Works with Sr. Manager, Benefits to determine distribution strategy for employee, retirees and beneficiaries to meet legal requirements.
  • Collaborate with Benefits Administration vendor to review and enhance the participant website, IVR and Total Compensation Statement.  Keeps track of project plans and deliverables.  Reports to Sr. Manager, Benefits on late or missed deliverables and determines mitigation strategy or communication workarounds. 
  • Partner with internal and external resources to benefits team to assess benefit educational needs; recommends approaches to meeting those needs.
  • Project Manager for Annual Enrollment activities, including pre and post AE testing.  Works with team members to ensure plan requirements are updated as necessary. 
  • Performs other duties and responsibilities as assigned.

Required qualifications:

  • Must possess a minimum of 3 years of experience with the design, development, and implementation of Human Resources/ Benefits communications.
  • Typically possess 6 years of experience in human resources.
  • Bachelor’s Degree in Human Resources, Management, Business Administration, or a related technical discipline or an equivalent combination of education, training and experience.
  • Knowledge and experience of plans, policies and legal requirements for health and welfare, pension and 401(k) benefits,such as ERISA, COBRA, ACA and HIPAA.
  • Experience working with large, national benefit administration vendors. 
  • Demonstrated strong ability to achieve short- and long-term objectives through self and others by prioritizing activities, delegating and monitoring the progress of projects, and ensuring accountability for timely results within budget parameters.
  • Must interface effectively with clients, direct reports, vendors, corporate officers and other managers to provide solutions to issues and help integrate business processes across departments and business units.
  • Excellent oral and written communication skills, and be able to understand and appropriately respond to customer’s needs and/or appeals timely, establish trust and credibility with client organizations and facilitate the presentation of recommendations.


Preferred qualifications:

  • Master’s Degree.
  • CEBS or Equivalent Benefits Designation.
  • PHR/SPHR .


  • Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.


To Apply:

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Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of nearly 14 million via 4.9 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.


Edison International is an Equal Opportunity Employer (EOE).





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